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BiggerPockets Announces New Improved Navigation DASHBOARD

Author: Joshua Dorkin   • URL: http://www.biggerpockets.com/
Posted: November 18th, 2008   • No Comments  


We just launched the All New BiggerPockets Dashboard!



BiggerPockets members now have an easier way to navigate our real estate social network!

In an effort to improve the user experience and navigation of BiggerPockets, we’ve completely revamped the DASHBOARD.

Some of the most important improvements of the BiggerPockets Dashboard include:

  • Activity Logging: Members can now track the activity of their colleagues on the site. See what your colleagues are commenting on, posting to the site, etc! You can track new activity and be the first to know about new properties, articles, and other stuff from your colleagues.
  • Easier to Use Functionality: The most used functions on the site are now found on the left of the Dashboard in an easy to use toolbar.
  • Site News & Announcements: Important website news and updates are all easily visible below the important functions
  • Latest Forum Posts: Members can see the most recent forum activity directly from the DASHBOARD to help you find interesting topics more easily.
  • A New Function Bar: The gray drop down function bar at the top of the DASHBOARD makes finding what you want on BiggerPockets easier then ever!
  • Notifications Box: At the top right of the DASHBOARD will appear all NOTIFICATIONS that require your attention, including Reference Requests, Colleague Requests and Private Messages.

These are just some of the many improvements we’ve made to the dashboard. We’ve got some great additions that we’ll be adding to the dashboard in the next few days, and as we continue to grow, look forward to some really special stuff to come!

Sign into BiggerPockets.com Today and See How We’re Continuing to Revolutionize Real Estate Social Networking!

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Keep Your Apartment Building Vacancies Low

Author: Ted Karsch   • URL: http://www.apartmentbuildinginvestor.com/
Posted: November 18th, 2008   • 1 Comment  

One of the best methods to keep your apartment building investment profitable and to increase its long term value is to be constantly vigilant about keeping your tenants satisfied. Satisfied tenants tend to stay at the apartment building longer and thus they reduce turnover and your costs. Many individual owners of apartment buildings make the mistake of lowering the rent of their apartment buildings because they erroneously believe that lower rents will keep their apartment buildings full and turnover lower.

In reality, however, I have found that most people chose to stay at an apartment building because they are content where they are. The price of the rent being paid by the tenant is only one of many factors that will contribute to his or her decision to stay and renew their lease. I have found that apartment building owners can maintain a high occupancy rate while charging market rents if they take a few steps to make sure that tenants are happy where they live.

I believe that the quality of management that the apartment building owner has in place plays a large part in the overall experience of most apartment building dwellers. Every multifamily building is going to have problems. There is no way to avoid mechanical breakdowns occasionally with units such as air conditioners, dishwashers, heating units, toilets, plumbing and lighting. What is important is that the management has a clear and steadfast plan for responding to these issues. The plan for addressing mechanical problems and tenant complaints has to be written in the tenant manual and distributed to all tenants. It is even more important that the management rigorously follow these plans to the letter. People in general like to see that the management has professionalism to closely follow the written procedures inside of the tenant manual. For example, if the tenant manual says that all mechanical issues having to do with the break down of an air conditioner are to be resolved within 24 hours during the Summer months then you better be sure that the management has the ability and resources available to get the job done in that period of time. One bad experience with the maintenance work done by the building management can lead the tenant to begin looking for another place to live.

People will stay longer at their apartment if they feel connected to a larger community. There are countless ways, with spending little money, that owners and managers can foster a strong sense of community within their complex. One successful method is to sponsor a quarterly event or party at the club house. The managers can buy a few pizzas to feed the people and decorate the party to correspond with a holiday. These parties are a great way for tenants to meet and mingle with other tenants. People will stay longer at their apartment if they are living close to friends.

The above examples are just a few ideas to get you started and thinking about tenant satisfaction and reducing turnover. Just remember that the rent is not the only factor that will play into a tenants decision to stay living at your apartment building.

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Mortgage Rates, The Economy and You

Author: Steve Heideman   • URL: http://www.azcommercialfinance.com
Posted: November 17th, 2008   • 1 Comment  

In Frank Sinatra’s famous tune “That’s Life”, he penned the lyrics: “That’s life, that’s what all the people say. You’re riding high in April, Shot down in May” I am going to change them to “You’re riding high at 4:36pm on Tuesday, Shot down at 3pm Thursday” Lame intro–I know–but my point is made. The market was all over the board last week.

In response to market volatility, mortgage lenders issued as many as 8 distinct rate sheets in a holiday-shortened, 4-day trading week.  Lately, shopping for a low mortgage rate has been as much about timing as anything else.

There wasn’t much economic news to digest last week save for Friday’s Retail Sales data.

The numbers reflected what most of us already know — consumers are not spending as freely as in the past.  And, because consumer spending accounts for 70 percent of the U.S. economy, retail restraint can mean the difference between a growing economy and a slowing one.

October marked the 5th straight month of declines for Retail Sales.

This week, markets will have their hands full with new data, 7 Fed speakers, and ongoing rescue effort discussions from Washington.

From a data perspective, the two most important data points are the Producer Price Index and the Consumer Price Index.  Both measure the “cost of living” as it applies to businesses and consumers, respectively, and both can signal inflation when the readings are too high.

Falling energy prices will likely cause PPI and CPI to post negative readings, but if those negative numbers post higher than expected, mortgage rates should rise in response.

Regardless, mortgage rate shoppers should standby in Ready Mode.  Changes to the mortgage market — like changes to the stock market — have been furious and swift, measurable in minutes, not hours.  The only way to beat a market like this is to not play in it.

Once you find a rate-and-payment combination that suits your household budget, consider locking it in with your loan officer.  The risk of not committing can be too great in a market moving as quickly as this one.

(Image courtesy: The New York Times)

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When The Bill Collector Calls

Author: Richard Warren   • URL: http://www.rehabberseye.com
Posted: November 17th, 2008   • 3 Comments  

A couple of weeks ago I received a very unusual phone call. The caller stated that she was calling in reference to my XYZ Bank credit card and asked if I was Richard Warren. I have a credit card from XYZ Bank and assumed that the caller was soliciting me for some service even though I am on their internal “Do Not Call” list. When I confirmed my identity the caller took a decidedly different tone.

Her voice took on a menacing quality as she stated that she was with some firm and calling in reference to the XYZ Bank card ending in the numbers 1234. Since I don’t routinely keep card numbers in my head, I did not know off hand if this was my card number or not. I asked what the problem was and she quickly stated that I needed to bring the past due balance current immediately. When I stated that the card had a zero balance she reiterated that it did not and if I didn’t take immediate steps to pay I would be flogged, drawn and quartered, burned at the stake, keelhauled, and if that wasn’t enough they would sue me.

Still calm at this point, I stated that she obviously made a mistake and is talking to the wrong person. Even though I have a common name, she refused to believe it. She kept going on about the debt that I had to pay. I realized that she was following her training very well in that she was totally controlling the conversation and assuming that I was a lying deadbeat. Getting angry at this point, I asked “are you going to listen, or am I going to hang up?” Undeterred, she kept going on, so I hung up.

Identity Theft?

My initial concern was that I had been the victim of identity theft. I located that XYZ Bank card and checked the numbers. The last four were 5678, not the 1234 that the caller had stated. Just to be sure, I pulled a copy of my credit report and there was no credit card account bearing that number nor had there been any suspicious activity. I chalked it up to a case of mistaken identity and thought nothing more of it. Then the fun started.

The next day I came home to find a message on my machine. I was told to call 866-555-1234 regarding a personal matter of extreme importance. I knew immediately what the call was about. I also realized that I had received the same message a few days earlier but ignored it thinking it was a telemarketer calling even though I am in the Do Not Call Registry. I did not call and received a few more of the same messages. Finally they called when I was home.

Once again the caller would not allow me to get a word in edgewise and I hung up. I was ready the next time. When the call came I said “I want your name, your company name, address and phone number or I will hang up immediately.” This time I was able to get the information and said “thank you” and hung up.

Fighting Back

Using the company name and address I was able to get the main phone number and called that instead of the one the collector gave me. I asked to speak to a supervisor in their collection department. To my surprise I was connected to someone who sounded almost human. I explained what was going on and she asked me to hold while she pulled the case file. She came back on the line and asked me several non-invasive questions such as “did I ever live at the following address?”, “were the last four digits of my Social Security number 3456?”, “do I have an XYZ Bank card ending in 1234?” the answers were all no. She then agreed that it was a case of mistaken identity but it could take 24 hours to be removed from their automatic dialer system. Mercifully, the calls stopped.

Your Rights

The Fair Debt Collection Practices Act was created to protect consumers from unscrupulous collection agencies. Unfortunately many of the companies barely stay within the limits of these laws in attempting to collect a debt.

Some Basics
 Collectors may call only between 8am and 9pm                                
 May only discuss your debt with you or your attorney
 Must send written notice within 5 days after 1st contact
 Collector must stop calling if notified in writing to do so

There are many other rules that collectors must follow and they can be found on the Federal Trade Commission website. If the debt is legitimate you should talk to them about your situation in an effort to work things out. If the debt isn’t yours, you need to be persistent in your efforts to get the collection attempts to stop. Do not hesitate to go over the head of the collector and speak with a supervisor if necessary. The worst thing that you can do is ignore them.

Ask not for whom the bell tolls…it tolls for thee - John Donne

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Commercial Real Estate: Opportunities Exist for the Strong Investor

Author: Rob Powell   • URL: http://www.Wealthlifelines.com
Posted: November 16th, 2008   • 2 Comments  


Greetings from the metropolis of Cedar Crest, New Mexico.

After a series of road trips to Arizona….Texas….and New Mexico….it is good to be home and good to be writing again.  I have had a blast exploring, discovering, and experiencing the Southwest with my family.

During all my expeditions, I have been thinking a lot about my next moves with regards to  my commercial real estate investing and my businesses.  The one thing I believe, with all the chaos in our economy, is that this is the most opportunistic time (for strong investors) will see in a long time.

I received an email from my commercial mortgage broker, Terry Painter, that encapsulates the opportunities that exist today for the “strong Investor.”

“Hi Rob,  It appears to me that commercial prices are starting to come down a bit, but usually after negotiating.  This is your standard MO so I think you should do well in this economic environment.  Many investors don’t want to face that their values have gone down and are refinancing.  Many of them no longer qualify to refinance their properties. Often the properties qualify but the borrowers do not due to tighter underwriting guidelines and a drop in personal liquidity and credit.   There is strong opportunity for stronger investors to swoop in right now.  Lets keep in touch my friend,  Terry”

What is a strong investor?

There are a few key attributes….
1) Liquidity - This is a no brainer…right?   But this does not necessarily mean that the investor has to be liquid…BUT having access to cash is what makes an investor “strong.”  Relationships with those who are liquid is a key to success in growing a commercial real estate portfolio.  Outside of relationships with private money, key relationships with those who are well connected and can vouch for your character and investing strategy (you have made them money?) will do wonders to your access to cash.
2) Experience - Amateurs need not apply …unless you have a relationship with someone who has the experience and the zip code.  I now understand that several lenders will not lend to investors who are out-of-state investors (the investment is in a different state from where the investor resides).  Add this “same state” requirement to the lenders desire for the investor to have experience (experience to a specific asset)  and now the “hoop jumping” becomes ridiculous.
3) Credit - Bad credit is the “kiss of death” when financing conventionally….unless…(again) you have a relationship with someone who has the credit  score and is willing.
4) Wealth Lifelines - The key factor to success, especially in this time of opportunity,is the relationship.  Too me….my weakness in any area is easily made into a strength by a solid relationship.  Time and time again, it was not my smarts, or my ability to put a deal together (neither apply to me)  that have made my projects successful.  It has been who I know that has reduced the risk in a deal and increased the success for not only me but my investors as well.
Now….the one thing I have not mentioned is the increase in seller financing that is now more and more prevalent.  But that does not cancel out the need to have access to cash….but I will leave that until next time.
Until next time……rob

Photo Credit: Sarah Giesecke

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Better Investment Than Real Estate - At Least For Now

Author: Rob K. Blake   • URL: http://themortgageinsider.net
Posted: November 16th, 2008   • 2 Comments  

Last week I made the case against real estate as an investment class. My recent change of heart is due to the ridiculous amount of market tinkering the Fed, the Treasury, and the central bankers around the world are doing to “support the real estate market”. All the bad loans, the foreclosures, and the schizophrenic Hank Paulson with his “on again - off again” bailout schemes, is putting the banks on hold…not knowing quite what to do with the growing REO on their books.

They are holding on to a ton of it because Hank said he was building an auction platform to buy all their troubled loans. Hank called this program TARP….or the troubled asset repurchase program…and he put a really sharp Wall Street guy (…haven’t we had enough of these guys?) in charge by the name of Neel Kashkari. Hank went to Congress and got almost a trillion dollars so he could buy up the bad loans and save the real estate market. Help the guy on the street, you know…you and me.

But a funny thing happen on the way to “helping” the American public….

The banks stopped lending to each other…like some errant children, they decided to stop playing nice and started killing each other right in the middle of the mall!

What is Hank to do? It’s embarrassing….trying to separate these children…get them to stop fighting…stop them from being petty, greedy, and only out for themselves. Hank remembered he had a pocket full of money…your money. So he offered nine of the “bigger” kids a truck load of “ice cream” if they could shape up and fly right. This took $250 billion of the $750 Congress gave him to fund TARP.

And it seems to have “worked” since the LIBOR and the TED spread are down some, but bribing kids or bankers to behave wears off quickly. So on Monday of last week, Hank said in a press conference, he was not moving forward on TARP. He was going to stick with direct investments(bribes) in banks to get the markets working again.

What?

Hank realized he’ll need the remainder of the $750 billion just to keep the banks from destroying each other …and us in the process.

There are rumors running all over Washington since Monday, that Hank’s job is hanging by a thread. Every Congressman who voted for the bailout bill looks like an idiot now that Hank’s approach to fixing the “worst financial crisis in a century” shows less insight than your 14 year old babysitter shows when the kids act up on her watch. Bribes, picking favorites, and appeasement at the highest levels is exactly what I’d expect of a part-time baby-watcher, but we deserve more from the Secretary of the Treasury.

With the government and the Fed knee deep in “fixing” things, where can one find an investment that is less susceptible to this meddling? Better yet…what investment could actually benefit from it?

Well let’s look at the alternatives left after eliminating real estate. It can’t be stocks with a recession headed our way. It can’t be the bond market; those yields are so low they don’t cover inflation. The same goes for sticking money in a CD or money market account; yields are horrible. Commodities like sugar and pork bellies with a global recession aren’t the way to go either…but we all have to eat, so their might be something there a little later.

But right now…the only investment class that makes any sense to me is …. drum roll please….

Gold!

I know what you are thinking…I’m not about to trade the gold futures market….and you right to say it. I’m not thinking that either.

I’m saying buy actual physical gold bullion…and coins if you like…but mainly the bullion.

(If this is the first time you’ve read my stuff, you’re probably scratching your head right now. If you go back and read some of my earlier stuff here on BiggerPockets Blog, I recount the story of my call to short Fannie and Freddie 26 months ago when they were trading at $60 a share…and the home builders…and the subprime lenders.

I even gave a five live seminars here in Denver on it back in the fall of 2006! Telling folks to short those stocks when everybody else including Jim Cramer was advising the opposite sounded crazy too…but those who took my advise don’t work for a living anymore. Which begs the age old question - “Is blogging work?”)

Here are my reasons….

First, as we saw, there are no other reasonable investment options. Soon the big money will come to that conclusion too.

Second, if you like real estate for it’s hedge against inflation, you’ll love gold because it’s a storage of wealth just like real estate. The only differences is in a down market I can still sell my gold in a matter of minutes, not months.

Third, if you believe like I do, that all this lowering of rates and printing money at a pace the US has never seen before will end in 1970’s type stagflation, owning gold could prove to be the wisest decision of your life. Once you own some gold, you actually want Bernanke to keep printing money( he’s not likely to stop regardless).

Well I could go on for an hour about fiat currencies, a seriously out-of-whack M3, and the under reported unemployment numbers that lead to a very ugly economic picture moving forward, but suffice it to say, if even a tenth of it happens, gold will be the only safe haven.

If we could only buy physical gold the way we buy rental real estate….25% down, finance the remainder…gold would be the best investment - at least for now.

Oh, wait…you can! Check out my BiggerPockets blog this week for more on gold…I’m planning on posting a few ideas for you!

Next week I’ll be writing on why Paulson resigned…and explain in more detail who his successor, the mystery man, Neel Kashkari really is…at least I hope so!

Bye for now!

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Does Every Dog Have Its Day?

Author: Brendan O'Brien   • URL: http://www.pcpropertymaster.com
Posted: November 15th, 2008   • 2 Comments  

Here are two fallacies that often strike new real estate investors.   The first one bugs me only a little – the second one bugs me a lot. 

The first fallacy is the one peddled by late-night infomercial stars.  It’s the idea that it’s really not that difficult to find an old house, buy it for much less than it’s worth with no money down, and sell it for big bucks.   It’s true that some deals of this sort do happen, but they’re very rare.  If you start your real estate career thinking you’re going to get 50 deals like this on the way to that new Bentley, you’re actually on a fast track to disappointment.  (And if you really have done 50 deals like this – and have documentation, and don’t charge $1 million for people to see it – call me!)

The second fallacy is much more insidious and hits people who are much too smart to be fooled by the first one.  I’ll call it the Every Dog has its Day fallacy.  This means that any property you buy, no matter how big a loser, will eventually make money for the owner.  This view is underscored by two other views, both also erroneous:

  1. All real estate rises in value over time.
  2. When you own rental property, your rents go up over time, while your expenses stay the same.

We know in our hearts that this assumption is wrong, but still fall for projections that show it.

It’s certainly true that most real estate rises in value over time.  However, that’s not true everywhere.  I’ll give you two examples: Detroit, Michigan, and Buffalo, New York.  Right now in Buffalo, there are almost 800 houses listed for sale for $50,000 or less.  45 of those are listed for less than $10,000. 

 Why do you think Buffalo might have these wonderful deals?  It’s because Buffalo has been one of America’s fastest shrinking cities over the last 50 years.  The population is less than half of what it was at Buffalo’s peak in 1950.  This, coupled with the reason for the decline (there are no jobs to be found), has resulted in a huge drop in real estate values over decades.  Almost anyone who put their money in Buffalo over that time lost much of it.  By the way, this also means Buffalo rents dropped over the past few decades, so those Buffalo investors lost money every year on their way to eventually selling at a loss.

Detroit is in a similar way, with 6,900 homes for sale for $50,000 or less; 3,200 for less than $10,000; and a population less than half what it was in 1950.  Detroit’s motto, translated from Latin, is “We Hope For Better Things; It Shall Rise From the Ashes.”  I sure hope they are right!

This extraordinary hovel can be yours for $100 in Detroit.  Make an offer!

Thankfully, there are few true disasters like Detroit and Buffalo around the United States, although there are many cities where prices have risen only a little, stagnated, or dropped even before the real estate and mortgage crashes.  Even elsewhere, however, you might lose money over time because of the “expenses never go up” assumption.

 Suppose you buy a property for $100,000, with rents of $1100 per month.  Your expenses are as follows:

·         Monthly mortgage payment: $480

·         Insurance: $75

·         Taxes: $200

·         Allowance for maintenance: $100 (0.1% of purchase price)

·         Allowance for vacancies: $55 (5% of rent – assumes a 5% vacancy rate)

·         Utilities: $100

·         Legal, accounting, mileage and so on: $50

Obviously these numbers are going to vary widely for different properties.  It’s worth noting, however, that poorer communities usually have relatively high property tax rates.  They have to provide the same services as wealthy towns but with smaller tax bases.

For this example, however, your monthly expenses are $1060, which means you’re making a profit!  Congratulations!  It’s a very small profit, but should be much higher a few years from now because according to the second assumption, your rents are going to rise, and your expenses will stay the same.  Five years from now, your rents will be more like $1300, which means you’ll be making $240 per month in positive cash flow, which is excellent.  And, of course, you’re building equity.

So many new investors fall for this.  The truth is that every one of those expenses is going to go up except for the mortgage payment (assuming a fixed rate loan).  If they go up by more than about 9% per year, your monthly profit will decrease, even with inflation in rents.  And that can certainly happen.  In particular, property taxes, utilities (mostly heat and water/sewer, the two utilities most often covered by landlords), and insurance have all risen by 10% or more in many communities over the last five years.

The pinch will be even greater in communities experiencing rent stagnation or deflation.  If your rents stay the same and expenses go up even a little, your profit will fade and disappear.

That equity growth that was going to save your bacon?  That won’t happen, either.  If your monthly cash flow stays the same or decreases over a five-year period, your property will be worth about the same, or even a little less, at the end of that time.  Yes, you’ll have added a bit of equity through the principal portion of your mortgage payment, but not enough to make a major difference.

None of this is intended to turn you off real estate investing.  Many thousands of people have done very well with their property investments – yes, even some in Detroit and Buffalo.  They avoided losses by being very, very careful about where they bought.  They looked for towns and states that were growing, particularly in employment, a leading indicator for housing growth.  They avoided towns with a history of high property tax increases.  They looked for houses in neighborhoods where people wanted to live.  And, they sought out properties where they could reduce expenses by taking responsible steps to lower maintenance, utility and insurance costs.

Finally, they made sure they could sell on their terms by making sure they had enough cash to handle emergencies and daily living.

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